Customer Reviews

4.6
4.6 rating
4.6 out of 5 stars (based on 13 reviews)
Excellent69%
Very good23%
Average8%
Poor0%
Terrible0%

We loved Don

5.0 rating
August 15, 2019

Don the tour guide made the tour amazing, we had a few guides and the headphones but Don was the best

Benjamin

No Title

4.0 rating
August 6, 2019

My godson loved it. He can see many places without parking trouble

A Valado

Judy the guide was awesome

5.0 rating
August 2, 2019

wonderful really glad I went. Judy the guide was awesome learned some history was enjoyable and the ride with the group was great and smooth.

T Clow

So much fun

5.0 rating
August 1, 2019

My family and I done this tour as part of our holiday. My dream was to see the Golden Gate Bridge. Bob our tour guide made the moment so special for me.
Bob has fantastic knowledge of the area. Our bus driver was fantastic too so lovely with everyone.
I would definitely use this company again!

Lynn

No Title

4.0 rating
August 1, 2019

They aren’t clear about what you can use. The app didn’t work on my phone (A Samsung) The swapped our tickets and you have to go to the shop to pick them up. With all that said, the busses, drivers and guide is really good.

Gavin

We loved Don

5.0 rating
August 15, 2019

Don the tour guide made the tour amazing, we had a few guides and the headphones but Don was the best

Benjamin

No Title

4.0 rating
August 6, 2019

My godson loved it. He can see many places without parking trouble

A Valado

Judy the guide was awesome

5.0 rating
August 2, 2019

wonderful really glad I went. Judy the guide was awesome learned some history was enjoyable and the ride with the group was great and smooth.

T Clow

So much fun

5.0 rating
August 1, 2019

My family and I done this tour as part of our holiday. My dream was to see the Golden Gate Bridge. Bob our tour guide made the moment so special for me.
Bob has fantastic knowledge of the area. Our bus driver was fantastic too so lovely with everyone.
I would definitely use this company again!

Lynn

No Title

4.0 rating
August 1, 2019

They aren’t clear about what you can use. The app didn’t work on my phone (A Samsung) The swapped our tickets and you have to go to the shop to pick them up. With all that said, the busses, drivers and guide is really good.

Gavin

Wonderful Tours

4.0 rating
July 28, 2019

Very organized, plenty of buses and boats…worth the money. Gives you an idea of the places to explore fully. Had some difficulty hearing our tour guide on the bus.

K

Had a great time...

5.0 rating
May 7, 2019

Had a great time on the tour with Don, really funny guide, had us all laughing. Some of the buses had headphones for different languages but the live guide ones were the best

Chris

Great way to see the city and Alcatraz, for me price

5.0 rating
May 6, 2019

The Hop On Hop Off bus tour was a great way for us to see the sights in San Francisco, and the addition of Alcatraz was the icing on the cake. We also did the Sausalito tour and took a late day ride to Haight Ashbury. There was a stop that was very convenient to our hotel. My only complaint is that we were not given notice of the address change for the office where we had to pick up our vouchers. We were advised by a sign that was posted on the door of the address on the voucher. We then had to figure out how to get to the new location. Since I received a confirmation email about our tour, pointing out the location change then would have been appreciated.

luvlizwear

Tour guide Don was great

5.0 rating
April 22, 2019

Some tour guides can be really overbearing and loud (especially in America) but Don was just the right amount of entertaining and informative and just put on music sometimes to just let everyone chill and enjoy the view

Johnny P

Great friendly staff

5.0 rating
April 17, 2019

Worth every penny . Informative every time we hopped off we didn’t have to wait to long for the next one

Mandy Watford

Awesome trip

5.0 rating
April 9, 2019

Great informative trip round San Fran. Jason (“different neighbourhood, different lamp”!!) was simply fantastic. Full of energy and anecdotes it was a real pleasure and a fascinating trip. Well done and give that guy a medal ( and a raise!!) he’s a diamond!!

Vincent M

Nice Way to See the Popular Sites

4.0 rating
April 1, 2019

I like to book hop off hop on tours in cities where I don’t rent a car and don’t want to rely on public transportation to get me to my destinations.
I went with my sister and our 13 year old nephew. And we really enjoyed ourselves. We even did the add on for Sausilito and while there found a shop that sold Tin Tin books. That was nostalgic for my sister and I.
The only reason why I gave 4 stars instead of 5 is the tour takes you through the Tenderloin neighborhood while explaining its poverty. It is clearly a rough neighborhood, one I would not feel comfortable walking in and this was during the day. Poverty is not something to gawk at. If the tour wishes to keep that neighborhood in its route then part of the ticket proceeds should automatically go toward that neighborhood to help in the bettering of it, otherwise it’s just a distasteful drive-thru. It would make more sense to drive through billionaires row if the tour wants visitors to see parts of the city.

Teattle

Excellent Experience

5.0 rating
February 14, 2019

I really tested the patience of this company!! First of all I booked the wrong two days and they changed the dates immediately with excellent customer service. The first day we travelled, there was the worse rain San Francisco has experienced in many years and I dropped my ticket on the floor of the bus and it fell apart.
The second day, again with good grace they give me a new pass so we could carry on with experiencing this amazing city.
I cannot praise the staff in the office and the staff in the terminus highly enough.
If you’re in doubt about the value of this experience don’t, it’s well worth every cent

Anon

Half Disappointed

3.0 rating
January 30, 2019

I paid for the City and Sea Adventure tickets in advance for my daughter and me. When we arrived, we were able to take the bus tour of San Francisco, but not the boat tour I had paid for. We LOVED the bus tour, which gives patrons a little history of each area of San Francisco, with an excellent view from the open-top bus roof seats. We were allowed to “Hop on and Hop off” and another bus came along regularly to carry us on our way through the rest of the tour. When we went to the boat tour area, we were told that the company had recently changed owners. To get our harbor tour ride, we were told we had to make our way to the main office in a different location. Our other choice was to request a refund, although it didn’t sound like it was likely we would receive it. I suggest that if you’re interested in these tours, you schedule separately or wait until you arrive to get current information directly from the company.

Phyllis S

Response from Skyline Sightseeing

We are so sorry to hear you were unable to take the boat portion of your package, but we are happy to hear you enjoyed the bus portion. Thank you for taking the time to share your feedback.